Nurse Case Managers & Social Workers: Relationship Best Practices — Series

Live Webinar | Virginia Pesata | From: Oct 24, 2018 - To: Dec 04, 2018

Date: october 17 & 24, 2018    Time: 1pm EST/1 PM  Duration: 90 min

RN case managers and social workers have always had to work closely together in order to produce positive outcomes for their patients. Because of their close relationship, their roles and functions are unclear as to which profession performs which elements within case management.

This two-part series will review the differences and similarities between the roles of RN case managers and social workers in both the acute care and community-based settings. Our experts will review best-practice models to differentiate the complementary skill sets of both disciplines. The program will also explore how social workers can optimize their time by working at the "top of their license" in managing the most psychosocially complex patients and families.

Whether you are an RN case manager or a social worker, you will want to participate in this series to gain the skills necessary to improve your case management team’s workflow and outcomes. Learn how to meet the needs of a complex patient population! 

 October 17: Part 1

After this webinar, participants will be able to:

  1. Describe the roles and functions of social workers in an acute care setting.
  2. Identify unique and complementary skill sets of RN case managers and social workers.
  3. Identify similarities and differences between RN case managers and social workers.
  4. Discuss the role of social workers in community-based settings.

Agenda Topics: 

  1. CM standards of practice
  2. Decision support
  3. Patient flow
  4. Utilization
  5. Resource management
  6. Denial management
  7. Variance tracking
  8. Discharge planning
  9. Quality management
  10. Psychosocial assessment & interventions
  11. CM roles in acute care settings
  12. The FAST Approach to community CM
  13. Community case management
  14. Social work expertise
  15. Clinical information systems
  16. Social work integration
  17. Risk assessment

 October 24: Part 2

After this webinar, participants will be able to:

  1. Describe the case management process as it relates to the role of a social worker.
  2. Describe how social workers can maintain compliance with the CoPs on discharge planning.
  3. Describe the family caregiver's role as part of the interdisciplinary care team.

Agenda Topics: 

  1. CM process
  2. Assessing patient needs
  3. Patient flow
  4. Documentation
  5. Discharge planning
  6. CoPs on discharge planning
  7. Home care referrals
  8. Homebound status
  9. Definition of caregivers
  10. Educating family caregivers
  11. The discharge planning process
  12. Hardwiring family caregiver processes

Target Audience:

Anyone involved with or interested in case management, including but not limited to: Case Managers, Social Workers, Nurses (all levels), CEOs, CFOs, COOs, CMOs, CNOs, Department Directors, Quality Improvement Staff, Safety Officers and Staff, Consumer Advocates, Risk Managers, Behavioral Health Staff, Discharge Planners and Regulatory Affairs Staff.

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