Patient Rights

Live Webinar | Virginia Pesata | From: Feb 13, 2019 - To: Jan 01, 1970

All facilities accredited by TJC, AOA, CIHQ, and DNV Healthcare must adhere to the CMS CoPs. This 525-page manual contains interpretive guidelines, policies, procedures, and standards that must be followed for all providers treating patients in hospitals or any hospital-owned departments.

Our Certified CMS Professional Program will guide attendees through the entire CMS Hospital CoP manual and highlight major changes that impact hospitals. The program is divided into five parts with each part accompanied by an exam. After completing the program, attendees will receive a certification that they are a Certified CMS Professional (CCMSP)

Part II of the series will cover patient rights: ligature risks, Section 1557, advance directives, informed consent, abuse and neglect, grievances and complaints, visitation, privacy and confidentiality, medical records, restraint and seclusion, patient care, and more.

Agenda Topics:

- 2018 proposed changes - Designating a representative - Medicare important message notice
- Criminal background checks - Grievances & complaints - Education requirements
- Right to privacy & confidentiality - Informed consent - Privacy memo
- Low health literacy - Abuse & neglect - Interpreters
- Access to medical records - Advance directives - Plan of care
- Visitation requirement - Patient representative - Patient medical records
- Documentation - Internal vs. external log - Doctor notifications
- Restraint and seclusion - Patient advocate And more!

After this webinar participants will be able to:

  1. Summarize the restraint standards hospitals must follow.
  2. Reinforce why hospitals need grievance policies and procedures.
  3. Explain the requirements for documentation when interpreters are involved.

Target Audience:

Anyone involved with or interested in the CMS CoPs regulations and standards, including but not limited to: CMS Liaisons, Compliance Officers, CEOs, CFOs, COOs, CMOs, CNOs, Quality Improvement Staff, Nurses (all levels), Board Members, TJC Liaisons, Safety Officers, Ethics Committee Members, Consumer Advocates, Risk Managers, Legal Counsel, and Regulatory Affairs Staff. 

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