Toll Free: +1-800-808-2178 Email: cs@a2zwebinar.com
 

FAQ's


    1. What is a live webinar?
  • A live webinar is an interactive tutorial held live over the Internet at the pre-scheduled time with the duration generally ranging from 60 to 90 minutes. An expert on the related industry delivers training to registered participants for the webinar. A detailed discussion on the given topic is done followed by answering the set of questionnaires provided by the participants. Participants can ask questions through live audio or live chat, which will be responded by the speaker in real time.

  • 2. What is a live-audio conference?

    A live- audio conference is similar to live webinar with the exception of no video or screen share where the participants are addressed through an audio session. The participants are allowed to put forward their queries through a live audio or chat process. The duration of the session is from 60 minutes to 90 minutes and the questions answered by the speaker is based on the real-time situation.

  • 3. What if I can't make it to the webinar due to my pre-occupied schedule?

    Even if you missed the opportunity the attend a live webinar, don't worry! We provide the transcript of the live webinar in PDF version. These transcripts can be used as a reference notes later or as an alternative to the webinars and audio conferences. The transcripts come with the presentation file used by the speaker in the concerned webinar.

  • 4. Can I get On- Demand Conferences of Webinars/ Audio Conference/ Workshop?

    The live webinars/audio conferences/ workshops are recorded and made available for purchase at a later date. Thats On-Demand Conference. This product can be very useful to people who missed the live sessions and want to catch up or just as a reference resource. The recorded sessions can be accessed online anytime from any location. Participants are allowed to watch the on-demand material for unlimited number of times within 24hrs on a date they choose. The material can only be watched on the selected date only. To watch it again on another day it has to be re-purchased.

  • 5. Can I get the DVD for the webinar/ Audio Conference/ Workshop for my further use?

    Yes, the DVD for the webinar/ Audio Conference/ Workshop is available for purchase for your convenience. The DVDs includes audios, videos, and presentations used by the speaker. The best thing about these DVDs is that these can be accessed in offline mode without the use of any internet and can be used anytime, anywhere.

  • 6. How long will it take to receive my DVD?

    You will receive the DVDs within 7 to 10 working days after you place your order. However, if you want to receive the DVDs outside the US, then you have to get in touch with our customer support representative. Also, an additional charge of $30 shall be paid for delivery outside the US.

  • 7. Is the digital download option available for webinar/ Audio Conference/ Workshop?

    Yes, the product is just like a DVD except for the fact that it can be downloaded after purchase. It is the digital form of recorded webinar/ audio conference/ workshop which can be downloaded.

  • 8. How to register for any Webinar/ Audio Conference/ Workshop?

    The registration for any Webinar/ Audio Conference/ Workshop can be done by the following method: Online Registration: You can register online for the Webinar/ Audio Conference/ workshop on our website. You can find the option easily in the Webinar/ Audio Conference/ workshop section. Registration via phone: You can call our customer care at +1-800-808-2178 and inform about your requirement so that your registration can be done manually. Email/ Fax: You can complete the application form and fax it on +1-800-808-2178, or you can mail your details to cs@a2zwebinar.com and request for registration.

  • 9. Can I ask a question during or after a live webinar/ Audio Conference/ Workshop?

    Yes, you can ask questions during the live webinar/ audio conference/ workshop and get the real-time response from the speaker. You can also send your questions to the speaker via email.

  • 10. What do I need to attend the live Webinar/ Audio Conference/ Workshop?

    To attend any webinar/ audio conference/ workshop, you need to have two basic things. One is any gadget like a personal computer, I-Pad, laptop or mobile phone, and a good internet connection. Information regarding the related webinar, conference or workshop will be provided to you through mail, notification or call.

  • 11. I missed the live session of Webinar/ Audio Conference/ Workshop, what to do?

    Even if you missed the live sessions of the webinar/ audio conference/ workshop, you need not worry. We hand out the DVDs, Transcripts, On- Demand and digital downloads of the webinars/ audio conference/ workshop.

When and how will I receive information on how to participate in the live webinar/ audio conference/ workshop?
  • The following details will be sent to your registered email account 48 hours before the start of any webinar/ audio conference/ workshop

  • 1. Dial-In instructions to access the chosen product, which should be accessed via phone.

  • 2. A link which has to be accessed using a device that is compatible with video/audio viewing.

  • 3. Download Link & Password for the webinar/audio conference/workshop handouts & related materials from the Webinar page at www.a2zwebinar.com. It is also advisable to check your spam and junk folder before 48 hours of the webinar/ audio conference/ workshop as the information sent can land in the spam and junk folder also.

How late can I register for any Webinar/ Audio Conference/ Workshop?
  • It is advisable to register as soon as possible for any webinar/ audio conference/ workshop to avoid any rush or technical issue. But if due to any reason you are unable to do the registration early, then you can register it 30 minutes before the start of any webinar/ audio conference/ workshop. You can call the customer service representative to get the dial-in instructions.

How long will it take to receive the transcript?
  • You will receive the transcript with 1 to 2 working weeks after the live session of the webinar/ audio conference/ workshop.